Terms of Service

The service

HTML Online provides HTML file hosting: upload to get a public link, with preview, replace, delete, and upgrade features.

User content & responsibility

Uploaded content belongs to you, and you are responsible for its legality. Uploading illegal, infringing, or malicious content is prohibited; the platform may remove clearly violating content.

Free plan

Free hosting covers files up to 5MB, 3 uploads per day, up to 10 files, and 7-day retention; files are cleaned up after a 7-day grace period.

Pro subscription & billing

Pro costs $2.99/year (USD): files are kept forever while subscribed, with unlimited uploads. Current plan details and pricing are on the pricing page.

Auto-renewal authorization: by providing a payment method and subscribing to a paid plan, you explicitly authorize us to charge your payment method the subscription fee each period (yearly). This authorization remains in effect until you cancel per Section 5. A renewal reminder will be sent before each annual renewal.

Taxes: unless stated otherwise, listed prices exclude applicable taxes; where required by law, taxes will be collected at checkout.

Cancellation policy

How to cancel: log in and click "Cancel subscription" in the file manager (Dashboard) to cancel online (recommended); or email [email protected] with your order number and we'll cancel it for you. The subscription stays valid until the end of the current billing period, and no further charges will occur.

After cancellation: benefits remain for the current period; no further renewals, the plan downgrades to Free at expiry, and files follow free rules.

Refund policy

General policy: as an instantly delivered digital service, subscription fees are non-refundable in principle, except in the cases below.

Refundable cases: ① 7-day guarantee for new subscribers — full refund within 7 days of the first charge (if you've uploaded no more than 10 files); ② Duplicate charges — full refund for billing errors; ③ Service outage — if our service is down for over 72 hours due to our fault, a pro-rata refund or extension; ④ Statutory rights — any withdrawal or refund rights granted by applicable law (e.g., the EU/UK 14-day cooling-off period) are reserved.

How to apply: email [email protected] with your account email, transaction ID, and reason. We'll confirm within 2 business days and process eligible refunds within 5–10 business days.

Non-refundable: fees for used subscription periods (except the cases above); refund requests for annual fees more than 30 days after the first purchase; accounts closed for violating these terms.

Disclaimer

The service is provided as-is without guarantees of availability. We are not liable for interruptions caused by force majeure, maintenance, or third-party failures beyond the paid fees.

Changes & contact

Updates to these terms will be announced on this page. Questions? Email us at [email protected].